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Privacy Policy

Privacy Policy At OWODE Digital Services, we take your privacy seriously. All personal data you share with us during registration, savings, or loan applications are used only for the purposes of identification, compliance with regulations, and service delivery. We do not sell, rent, or share your personal data with third parties without your consent.

Last updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Create an account or apply for our services
  • Make transactions or use our financial services
  • Contact us for customer support
  • Subscribe to our newsletters or marketing communications
  • Participate in surveys or promotional activities

2. Types of Personal Information

The personal information we may collect includes:

  • Name, email address, phone number, and postal address
  • Date of birth and government-issued identification numbers
  • Financial information such as bank account details
  • Employment information and income details
  • Transaction history and account activity
  • Device information and IP addresses

3. How We Use Your Information

We use your personal information to:

  • Provide and maintain our financial services
  • Process transactions and manage your accounts
  • Verify your identity and prevent fraud
  • Comply with legal and regulatory requirements
  • Communicate with you about your account and our services
  • Improve our services and develop new features
  • Send marketing communications (with your consent)

4. Information Sharing

We may share your information with:

  • Service providers who assist us in operating our business
  • Financial institutions for transaction processing
  • Regulatory authorities as required by law
  • Law enforcement agencies when legally required
  • Credit bureaus for credit assessment purposes

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When information is no longer needed, we securely delete or anonymize it.

7. Your Rights

You have the right to:

  • Access and review your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Opt-out of marketing communications
  • File a complaint with relevant data protection authorities

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our website, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and sending you an email notification.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: info@owodealajo.com

Phone: 08020973590

Address: Lagos, Nigeria